Instant first replies
Every new enquiry gets a fast, professional first reply, even when your team is busy, after hours or helping another customer.
WHATSAPP CHATBOT FOR BUSINESSES
The #1 business messaging platform
Automatically answer common questions, qualify new enquiries and guide customers toward bookings, quotes or the right team member — so no message goes unanswered.
What improves first
- Every new enquiry gets a fast first reply
- The bot collects the right details before your team takes over
- Guide people toward bookings, quotes and handovers faster
- Cut repeated WhatsApp admin every day
What usually costs businesses sales
- Warm leads go cold while they wait for a reply
- Staff repeat the same answers all day
- Messy chats make booking feel slow and unclear
- Competitors win because they reply first
Cape Town
Johannesburg
Durban
South Africa
Built using modern AI systems
What is a Chatbot?
What is a
Chatbot?
It is a WhatsApp assistant for your business. It replies first, asks useful questions, keeps conversations organised and helps customers move toward a booking, quote or sale.
Cleaner lead capture
The bot asks the right qualifying questions first, so your team receives useful information instead of random one-line messages.
Clear next steps
Instead of loose back-and-forth chats, customers are guided toward a clear next action like a quote request, consultation, sale or team handover.
Less repetitive admin
Your team spends less time answering the same questions and more time handling the customers who are ready to move.
What your clients can expect if they message your business
What your clients can expect if they message your business
They should get a quick reply, clear options and a smoother path toward the next step. The chatbot keeps the first part of the conversation organised so your business feels responsive and easy to deal with.
- Quick first replies that feel professional
- Clear choices instead of messy back-and-forth chats
- Useful details collected before your team takes over
- A smoother path toward booking, buying or getting help
How Chatbot will help your business
How Chatbot will help your business.
A good chatbot improves the first layer of the conversation. It replies faster, keeps chats organised, offers clearer next steps and makes it easier for customers to move forward.
What improves when the chatbot replies first
Customers feel guided instead of confused. Your team gets cleaner information. More conversations move toward bookings, quotes and sales instead of getting stuck.
Manual, inconsistent replies
Messages come in at random times and depend on who is available to answer.
Instant greeting and direction
Every lead gets the same strong first impression and is guided properly from the start.
Too much repeated admin
Your team answers the same pricing, service and booking questions over and over.
More time for real sales work
The chatbot handles the repetitive parts so your team can focus on higher-value conversations.
Booking questions feel scattered
Customers ask for times, dates and availability in separate messages, which slows the team down.
Clear booking choices from the start
The chatbot offers the next available options quickly so the conversation moves toward a confirmed booking.
After-hours leads go cold
Warm WhatsApp enquiries come in after hours and often sit there until the next day with no response.
24/7 first contact stays active
The chatbot replies instantly, captures the lead and keeps the conversation moving until your team takes over.
Industry examples
Built for businesses that rely on WhatsApp conversations
Different businesses ask different questions, but the goal stays the same: reply faster, guide people clearly and move each chat toward a booking, lead or sale.
Stock questions, trade-in leads and test drive bookings.
Listing questions, buyer qualification and viewing requests.
Membership pricing, trial bookings and follow-ups.
Service questions, appointment requests and patient follow-up.
Bookings, opening times and repeat customer messages.
Product questions, order updates and checkout-saving replies.
Chatbot library
See how WhatsApp chatbots work across different business types
Explore realistic WhatsApp flows for service businesses, online stores and eLearning brands — from after-hours replies and promotions to product discovery and student onboarding.
Real service-business conversations that show owners how the chatbot replies after hours, promotes offers and handles the questions they get every day.
Reply After Hours & Capture Enquiries
Promote Services & Special Offers
Handle Price & Service Questions
Use this tab to show how online stores recover abandoned carts, recommend products and answer delivery questions on WhatsApp.
Recover Abandoned Carts
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Cart recovery flow
Recommend Products
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Product discovery flow
Order & Delivery Updates
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Delivery update flow
Use this tab to show how educators boost enrolments, simplify onboarding and improve attendance with automated WhatsApp reminders.
Boost Enrolments
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Course enquiry flow
Increase Attendance
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Reminder flow
Simplify Onboarding
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Student onboarding flow
How it works
Automate processes, drive sales and improve efficiency across the customer journey
Acquisition
Lead qualification bot · Appointment scheduling bot · AI-powered FAQ replies
Onboarding
Onboarding bot · First-party data collection
Engagement
Reminder bot · 1:1 communication bot
Post-Purchase
Referral bot · Feedback bot · Customer review capture
The possibilities with custom chatbots are endless
Explore our Chatbots libraryBYOC (Build your own WhatsApp chatbots)
Select from our pre-built chatbots library and get started within minutes.
Trust our team of chatbot experts
Have a more complicated flow in mind? Work with our WhatsApp chatbot experts to bring your bot to life.
Competitor chatbots vs WhatsApp Business Chatbots
Features
Automate up to 200 steps
Interconnect multiple WhatsApp chatbots
Integrations & APIs
Competitor
Chatbots
- ✕Few steps available
- ✕No
- ✕Limited
WhatsApp Business
Chatbots
- ✓Yes
- ✓Yes
- ✓Yes, well-documented APIs
Growth
Launch a WhatsApp chatbot fast and start improving reply speed, lead capture and customer flow.
R2,499/month
Best for smaller teams getting started
Select PlanKey features
- 1 WhatsApp-first chatbot flow
- Lead capture and after-hours replies
- Basic booking or handover routing
- 50 free messages included monthly
- Email support and guided setup
Usage
- Usage-based message credits after included volume
- Best for owners validating one strong use case
Best Value
Pro
Build stronger automations, add integrations and unlock more sales and service workflows.
R4,999/month
Best for growing teams that need more than one flow
Select PlanEverything in Growth, plus:
- Up to 3 chatbot flows
- CRM or form integration support
- Smarter qualification and follow-up logic
- Campaign and retargeting use cases
- Priority build support
Usage
- Higher message allowance and faster scaling
- Ideal for service + sales workflows working together
Business
For advanced workflows, expert support, deeper integrations and more complex automation across the journey.
Custom/month
Best for complex businesses that need tailored builds
Select PlanEverything in Pro, plus:
- Advanced multi-step workflows
- Custom integrations and API work
- Dedicated strategy and optimisation help
- Round-robin routing and deeper team logic
- High-volume growth support
Usage
- Structured for larger teams and more message volume
- Quoted around your exact automation needs
Real outcome example
See how one WhatsApp chatbot turns a simple enquiry into a confirmed booking
Most business owners already get WhatsApp messages. The real problem is that replies are inconsistent, useful details get missed and the customer journey feels disorganised. A well-built chatbot fixes that first layer immediately.
Business typeSalon / appointment-based business
ProblemAfter-hours messages and repeated booking questions were slowing everything down.
OutcomeThe bot replies first, offers times, captures intent and moves the customer toward a confirmed booking.
Hi! I’d like to book an appointment for my nails. 19:42
Sure! When are you available? 19:42
Do you have any openings tomorrow? 19:43
Yes, we have availability at 2 PM and 4 PM tomorrow. Which time works best for you? 19:43
2 PM would be great! 19:44
Perfect! I’ve booked you in for 2 PM tomorrow. See you then. 19:45
30%
Reduction in
sales cycle
3x
More qualified
lead flow
20%
Revenue
growth
24/7
Instant answers
any time
WhatsApp at the core.
Conversations everywhere.
Start with WhatsApp and naturally extend to every channel your customers love. Manage website chat, Instagram, Facebook, SMS, calls and other social channels from one unified inbox.